On-Site Support
Some things need hands on the hardware — a failed server, a network install, an office move. When remote support isn't enough, we come to you. As a St. Albert-based company, we're close by, and our travel is flat-rate and predictable with no surprise mileage charges anywhere in the Edmonton area.
What's Included
On-Site Support, done properly
Some things need hands on the hardware. When that's the case, we come to your location with predictable flat-rate travel — no surprise mileage charges, no drawn-out visits.
- On-site diagnostics and repair
- Flat-rate, predictable travel
- Hardware installs and moves
- Local Alberta coverage
Why It Matters
What you get with Sidecrowd
Local and close by
Based in St. Albert, we can be on site quickly across Edmonton and the surrounding communities when it counts.
Flat-rate travel
No surprise mileage charges — predictable, transparent on-site service, with no travel costs within the Edmonton area on managed plans.
Hands-on expertise
Hardware installs, repairs, moves and diagnostics handled properly, in person, the first time.
FAQ
Questions about on-site support
Which areas do you cover for on-site support?
We provide on-site support across St. Albert, Edmonton, Spruce Grove, Stony Plain, Sherwood Park and the surrounding Alberta communities.
Are there extra travel charges for on-site visits?
Our travel is flat-rate and predictable, with no surprise mileage fees — and no travel costs within the Edmonton and surrounding area on our managed plans.
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Start spending smarter on your IT.
Schedule a quick call to explore cost-effective support that keeps your tech running right — no pressure, no jargon.