Managed IT services for Alberta small businesses
Sidecrowd Technologies delivers managed IT, Microsoft 365, cybersecurity, backups and responsive helpdesk support for businesses in St. Albert, Edmonton and across Alberta — enterprise-grade standards with honest, local service.
Serving St. Albert, Edmonton, Spruce Grove, Stony Plain and communities across Alberta.
Same-day
response on priority plans
Flat-rate
predictable, honest pricing
Local
St. Albert & Edmonton based
24/7
monitoring & backups
Our Services
Practical IT that keeps you secure, connected and dependable
We help Alberta's small businesses spend smarter on technology — no unnecessary costs, no jargon, just IT that works.
Helpdesk & Project Support
Fast, reliable tech help when you need it — no waitlists, no jargon, just real support.
Learn moreCloud & Endpoint Backups
Automatic backups for your 365 tenant and devices — secure, simple, and recoverable.
Learn moreMicrosoft 365 Management
Setup, licensing, and management for Outlook, Teams, and OneDrive made simple.
Learn moreCybersecurity & Protection
Endpoint, email, and network protection that keeps your business safe and compliant.
Learn moreNetwork Solutions
We keep your servers, routers, and networks performing securely and efficiently.
Learn moreOn-Site Support
When remote help isn't enough, we'll come to you — predictable flat-rate service.
Learn moreWhy Sidecrowd
Honest, dependable IT from real people who care
We do what's right for your business — not what's most profitable for ours. Transparent advice, clear pricing and service that feels human.
Why choose usEthical, Honest IT
We do what's right for your business, not what's profitable for ours. No surprise fees, no unnecessary add-ons — just transparent advice and dependable service that puts your needs first.
Smart Spending Philosophy
Our goal isn't to sell you more — it's to help you spend smarter. We design IT plans that deliver stability, security, and value without inflated costs or complicated contracts.
Fast, Friendly Support
When something breaks, you shouldn't wait days for help. We respond quickly, speak plainly, and keep you updated every step of the way — because great service should feel human.
Professional, Local Service
Based in Alberta, we understand how small businesses here operate. We combine enterprise-grade IT standards with a local, relationship-driven approach that earns trust over time.
Industries We Serve
Tailored IT for the businesses that keep Alberta running
Simple, Transparent Pricing
Plans that fit your budget and your business
On-Demand Support
Smart Start
$125/hr
When you only need help occasionally. Perfect for small teams or startups that want professional IT help without a contract.
Get startedMonthly Support Blocks
Smart Support
$100/mo
Consistent, reliable IT coverage with rollover flexibility. Great for small businesses that want regular support without going fully managed.
Get startedUnlimited Managed IT
Smart Complete
$250/mo
Your all-in-one IT management solution. Perfect for businesses that want predictable costs, complete coverage, and proactive care.
Get startedUnlimited Managed IT for Corporations
Smart Corporate
$100/user/mo
Enterprise-grade managed IT priced per user. Ideal for larger teams that want complete coverage, security, and proactive care that scales with headcount.
Get startedNeed a full breakdown? Compare all plan features
“
I worked with Damin on a full migration from Google Workspace to Microsoft 365, and the experience was exactly what you hope for and rarely get.
Chris Gilbert
Owner, Growth Catalysts
FAQ
Common questions
What areas does Sidecrowd Technologies serve?
We provide managed IT and on-site support across the Edmonton metro area, including St. Albert, Edmonton, Spruce Grove, Stony Plain, Sherwood Park, and communities throughout Alberta.
How much does managed IT support cost?
We offer four plans: Smart Start at $125/hr on-demand, Smart Support at $100/month for 5 hours of support with Microsoft 365 management, Smart Complete at $250/month for unlimited managed IT including security, backups, and monitoring, and Smart Corporate at $100/user/month for businesses with more than 10 staff.
Do I need a long-term contract?
No. Smart Start is fully pay-as-you-go with no monthly commitment. Our monthly plans are month-to-month, with optional annual commitments that unlock rollover hours and better project rates.
What IT services do you provide?
Helpdesk and project support, cloud and endpoint backups, Microsoft 365 management, cybersecurity, network solutions, and flat-rate on-site support for small businesses.
How fast do you respond to support requests?
Fast response is core to how we work. Monthly plan clients get priority helpdesk response, and we keep you updated in plain language every step of the way.
Can you help migrate us to Microsoft 365?
Yes. We handle full migrations — including from Google Workspace — plus tenant setup, licensing, security policies, and ongoing administration of Outlook, Teams, SharePoint, and OneDrive.
Start spending smarter on your IT.
Schedule a quick call to explore cost-effective support that keeps your tech running right — no pressure, no jargon.