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Sidecrowd Technologies

Our Services

IT solutions that keep your business secure, connected and dependable

Everything a growing Alberta business needs from an IT partner — delivered with honest advice and flat, predictable pricing. Remote or on site, we've got you covered.

Helpdesk & Project Support

When something breaks, you get a real person, fast. From day-to-day troubleshooting to planned projects and rollouts, we handle it remotely or on site — clearly, calmly, and without the runaround.

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  • Remote and on-site troubleshooting
  • Hardware and software setup
  • Project planning and rollouts
  • Plain-language communication

Cloud & Endpoint Backups

Ransomware, accidental deletes, and failed drives don't wait. We back up your Microsoft 365 data and endpoints automatically, verify recoverability, and make sure a bad day never turns into a lost business.

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  • Microsoft 365 tenant backup
  • Endpoint and device backup
  • Verified, testable recovery
  • Ransomware-resistant retention

Microsoft 365 Management

We handle the whole Microsoft 365 stack — tenant setup, licensing that fits your headcount, security policies, and day-to-day admin — so Outlook, Teams, SharePoint, and OneDrive just work.

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  • Tenant setup and migration
  • Right-sized licensing
  • Security and access policies
  • Ongoing administration

Cybersecurity & Protection

Small businesses are targeted more, not less. We layer endpoint protection, email filtering, and network security to shrink your attack surface and keep you compliant — without enterprise complexity.

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  • Endpoint detection and response
  • Email and phishing filtering
  • Firewall and network protection
  • Security awareness guidance

Network Solutions

A slow or shaky network costs you every hour. We design, secure, and monitor your servers, switches, routers, and Wi-Fi so your team stays fast and connected — with the right hardware for the job.

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  • Network design and setup
  • Firewall and router management
  • Server and switch maintenance
  • Performance monitoring

On-Site Support

Some things need hands on the hardware. When that's the case, we come to your location with predictable flat-rate travel — no surprise mileage charges, no drawn-out visits.

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  • On-site diagnostics and repair
  • Flat-rate, predictable travel
  • Hardware installs and moves
  • Local Alberta coverage

Who We Help

Specialized support for Alberta industries

From accounting firms to clinics and municipalities, we understand the compliance, uptime and security needs that come with your field.

Start spending smarter on your IT.

Schedule a quick call to explore cost-effective support that keeps your tech running right — no pressure, no jargon.